為進(jìn)一步暢通入境疫情防控工作中外籍人員的信息獲取渠道，解決語言溝通問題，我市開通了96020 多語咨詢和翻譯服務(wù)平臺(tái),，面向入境外籍人士提供疫情期間防控信息咨詢和即時(shí)翻譯服務(wù),，目前設(shè)英語、日語,、韓語、意大利語4 個(gè)語種，提供 24 小時(shí)不間斷的咨詢和翻譯服務(wù),。

浙江省內(nèi)，請(qǐng)撥打96020（英語請(qǐng)撥 1,，日語請(qǐng)撥 2,，韓語請(qǐng)撥 3， 意大利語請(qǐng)撥 4）,；國(guó)外,，請(qǐng)撥打0086-571-96020

In order to provide foreign friends in Hangzhou with more convenient access to information during the period of COVID-19 epidemic prevention, the City of Hangzhou has opened a 24-hour multilingual hotline 96020 which runs service of information consultation and instant translation in English, Japanese, Korean and Italian.

When in Zhejiang province, please dial 96020 (Please dial 1 for English, 2 for Japanese, 3 for Korean and 4 for Italian); Please dial 0086-571-96020 when you are outside of China.